AVALIAÇÃO DE RISCOS COMPARATIVA E PROPOSTA DE INTERVENÇÃO NUM SUPERMERCADO – ESTUDO DE CASO

The aim of this work is to identify, analyze, evaluate and manage the existing risks in a retail establishment (supermarket), in order to outline a strategy and present proposals for preventive and/or corrective measures for the various sections. The methods used in this risk assessment are semi-quantitative methods BS 8800, NTP 330 Adapted, William T. Fine and P-Composite Matrix. It was therefore also the aim of this work to carry out a comparative analysis of the results obtained by the four methods, in order to assess whether or not the priorities for intervention depend on the assessment method used.
It was found that in the ten sections of the supermarket that were subjected to hazard identification and risk analysis and assessment, a total of 169 risks from 301 hazards were recorded. Of these risks, the ones that should be given priority for intervention by the company are the "repetitive movements" risk in the "Charcuterie", "Bakery", "Fishmonger" and "Ready-to-eat" sections and the "skin contact with heated surfaces" risk in the "Ready-to-eat" section.
By comparing the data obtained by applying the various methods, it was possible to conclude that, depending on the method used in the risk assessment, the section and the risk that the company will prioritize will be different.